Privacy Policy

1. Introduction

Gloryna LLC ("Gloryna", "we", "us", or "our") operates Gloryna Valet — a valet and parking management platform accessible at valet.gloryna.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using Gloryna Valet, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account and subscription data — company name, official legal name, primary contact name, and business email address when you initiate a subscription. • Billing data — we do not store payment card details. All payment processing is handled by Stripe, Inc. on our behalf. We receive confirmation of successful payments but never store raw card numbers or CVV codes. • Communications — messages you send us via email, contact forms, or support channels. • Usage data — pages visited, traffic source, UTM campaign parameters, device category, language, timezone, approximate location such as country, region, or city when provided by hosting and infrastructure providers, and key website interactions. When analytics consent is granted, we use random visitor and session identifiers and store a one-way hash of the IP address instead of the raw IP address. • Cookies and tracking — see Section 7 for details.

3. How We Use Your Information

We use the information we collect to:

• Provision, maintain, and improve the Gloryna Valet platform. • Process subscription requests and create Stripe Checkout sessions. • Send transactional emails — subscription confirmations, receipts, and operational notifications. • Respond to inquiries and provide customer support. • Monitor and analyse usage patterns to improve user experience. • Comply with legal obligations and enforce our Terms of Service. • Protect the security and integrity of our systems.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information with:

• Stripe, Inc. — for payment processing. Stripe's use of your information is governed by its Privacy Policy at stripe.com/privacy. • Hosting and infrastructure providers — such as Vercel and cloud storage providers that host our application and data. • Analytics providers — when you consent to analytics, we use Google Analytics for Firebase and store first-party analytics events in Gloryna's database to measure pages, traffic sources, campaigns, and conversions. • Legal authorities — if required by law, court order, or governmental authority, or to protect the rights and safety of Gloryna LLC and its users.

All third-party service providers are contractually obligated to process your data only as instructed by us and in accordance with applicable law.

5. Data Retention

We retain your personal data for as long as your subscription is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we delete or anonymise it securely.

You may request deletion of your account data at any time by contacting us at [email protected].

6. Data Security

We implement industry-standard technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include:

• TLS/HTTPS encryption for all data in transit. • Access controls and authentication requirements for administrative systems. • Regular security reviews and dependency updates.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Gloryna Valet uses cookies and local storage technologies in three categories:

• Necessary — used for core website operation, language preferences, and storing your privacy choice. These are always active because they are required for the service. • Analytics — activated only after your consent. This includes Google Analytics for Firebase and Gloryna's first-party analytics used to measure page views, traffic sources, sessions, approximate visitor geography when available, brochure downloads, demo requests, and subscription activity. • Campaign measurement — activated only after your consent and used to connect visits with UTM parameters and campaign identifiers so we can measure marketing performance. We do not sell your data or use this website to build cross-site advertising profiles.

You can accept, reject, or change these categories at any time using the “Cookie settings” link in the website footer. If analytics is rejected, Firebase Analytics is not initialized and analytics visitor or session identifiers are not created.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you. • Correction — request correction of inaccurate or incomplete data. • Deletion — request deletion of your personal data, subject to legal retention obligations. • Portability — request your data in a structured, machine-readable format. • Objection — object to processing of your data for certain purposes.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. International Data Transfers

Gloryna LLC is incorporated in Wyoming, United States. If you access Gloryna Valet from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

By using our services, you consent to such transfers. We take appropriate steps to ensure your data is treated securely and in accordance with this Privacy Policy wherever it is processed.

10. Children's Privacy

Gloryna Valet is a business-to-business (B2B) platform intended for use by businesses and their authorised personnel. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this page.

Your continued use of Gloryna Valet after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Gloryna LLC 30 N Gould St Ste N Sheridan, WY 82801 United States

Email: [email protected] Phone: +1 (307) 292 3772