Terms of Service

1. Acceptance of Terms

By accessing or using Gloryna Valet ("the Service"), a product operated by Gloryna LLC ("Gloryna", "we", "us", or "our"), you ("User", "Customer", or "you") agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity.

If you do not agree to these Terms, you must not access or use the Service. These Terms constitute a legally binding agreement between you and Gloryna LLC.

2. Description of Services

Gloryna Valet is a cloud-based valet and parking management platform that provides:

• Real-time vehicle tracking and ticketing. • Multi-branch management from a single account. • Staff and shift control tools. • Reports and analytics dashboards. • Customer-facing features (e.g., retrieval request links). • Subscription-based access to the platform via tiered plans.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice to active subscribers.

3. Eligibility

To use Gloryna Valet, you must:

• Be at least 18 years of age. • Be a duly authorised representative of a registered business or organisation. • Have the legal authority to enter into contractual agreements on behalf of your organisation. • Not be prohibited from using the Service under the laws of your jurisdiction.

By using the Service, you represent and warrant that you meet all eligibility requirements.

4. Account Registration

To access the Service, you must create an account and provide accurate, complete, and up-to-date information including your company's legal name, primary contact details, and a valid business email address.

You are responsible for:

• Maintaining the confidentiality of your account credentials. • All activities that occur under your account. • Promptly notifying us at [email protected] of any unauthorised access or security breach.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

5. Subscription and Billing

Subscription plans — Gloryna Valet is offered on a subscription basis. Available plans, pricing, and included features are described on the pricing page at valet.gloryna.com/pricing. Prices are exclusive of applicable taxes unless stated otherwise.

Payment processing — All payments are processed securely by Stripe, Inc. By initiating a subscription, you authorise Gloryna LLC to charge your payment method via Stripe for the applicable subscription fees on the agreed billing cycle (monthly, quarterly, or annual).

Renewals — Subscriptions renew automatically unless cancelled before the renewal date. It is your responsibility to manage your subscription settings.

Refunds — Payments are generally non-refundable except where required by applicable law or at our sole discretion in exceptional circumstances. Please contact [email protected] for refund enquiries.

Price changes — We reserve the right to modify subscription pricing. We will provide at least 30 days' notice before any price change takes effect for existing subscribers.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service in any way that violates applicable local, national, or international laws or regulations. • Transmit any unsolicited or unauthorised advertising or promotional material. • Attempt to gain unauthorised access to any part of the Service, its servers, or any connected systems. • Interfere with or disrupt the integrity or performance of the Service. • Reverse engineer, decompile, or disassemble any software component of the Service. • Use the Service to store or transmit malicious code, viruses, or other harmful software. • Resell, sublicense, or otherwise commercialise the Service without our prior written consent.

Violation of these restrictions may result in immediate suspension or termination of your account.

7. Intellectual Property

All content, features, and functionality of Gloryna Valet — including but not limited to software, design, text, graphics, logos, and trademarks — are the exclusive property of Gloryna LLC and are protected by applicable intellectual property laws.

These Terms do not grant you any right, title, or interest in the Service or its underlying technology, except for the limited right to use the Service as described herein.

You retain all rights to the data you input into the Service. By using the Service, you grant Gloryna LLC a limited, non-exclusive licence to process your data solely for the purpose of providing the Service to you.

8. Data and Privacy

Your use of Gloryna Valet is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in our Privacy Policy.

You are responsible for ensuring that your use of the Service complies with applicable data protection laws in your jurisdiction, including any obligations you may have regarding the personal data of your customers or employees that is processed through the platform.

9. Service Availability and Uptime

We strive to maintain high availability and target 99.9% uptime for the Service. However, we do not guarantee uninterrupted, error-free operation of the Service.

The Service may be temporarily unavailable due to:

• Scheduled maintenance (communicated in advance where possible). • Emergency maintenance or security incidents. • Events beyond our reasonable control (force majeure).

We are not liable for any losses resulting from unavailability of the Service during such periods.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

GLORYNA LLC DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS, THAT IT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY ERRORS WILL BE CORRECTED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GLORYNA LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO GLORYNA LLC IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Gloryna LLC and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Service. • Your violation of these Terms. • Your violation of any third-party rights, including intellectual property or privacy rights. • Any data or content you submit through the Service.

13. Termination

By you — You may cancel your subscription at any time through your account settings or by contacting [email protected]. Cancellation takes effect at the end of the current billing cycle. No refund is provided for the unused portion of a billing period unless required by law.

By us — We reserve the right to suspend or terminate your account and access to the Service immediately, with or without notice, if you breach these Terms, engage in fraudulent activity, or if we are required to do so by law.

Upon termination, your right to access the Service ceases immediately. We may retain your data for a reasonable period in accordance with our Privacy Policy before deletion.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-law provisions.

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in Sheridan, Wyoming, in accordance with the rules of the American Arbitration Association. You waive any right to a jury trial or to participate in a class action lawsuit.

Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Updating the "Last updated" date at the top of this page. • Sending a notification to the email address associated with your account (for material changes).

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must discontinue use of the Service.

16. Miscellaneous

Entire Agreement — These Terms, together with our Privacy Policy, constitute the entire agreement between you and Gloryna LLC regarding the Service and supersede all prior agreements.

Severability — If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver — Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision.

Assignment — You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

17. Contact Us

For questions about these Terms of Service, please contact us:

Gloryna LLC 30 N Gould St Ste N Sheridan, WY 82801 United States

Email: [email protected] Phone: +1 (307) 292 3772